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User Roles & Permissions

In OYASO, you can manage your team efficiently by assigning a specific role to each member. This ensures that everyone involved has exactly the access they need for their daily work, while sensitive administrative settings remain protected.


Current User Profiles

We currently offer two different roles:

1. Role: Administrator

  • Full Access: Administrators have unrestricted access to all features of the platform.

  • User Management: Only administrators can add new users, edit existing profiles, or delete accounts.

  • Client Management: Full read and write access to the client management area to adjust overarching company settings (such as templates).

2. Role: User (Nutzer/in)

  • Day-to-day Operations: Users can perform all daily logistics tasks, such as creating requests, comparing prices, and booking transports.

  • Administrative Restrictions (Read-Only Access): To ensure system security, administrative rights are restricted for normal users.

    • They can access and view the "Client Management" and "User Management" areas in the settings, but cannot make any changes there. Adding new users or changing basic settings is locked for this profile.

Important: How do I change a user role? (e.g., make a user an admin)

For security reasons, existing roles cannot be edited directly in the profile or changed with a single click. If you want to change a team member’s permissions (e.g., promote an employee from “User” to “Administrator”), follow these steps:

  1. Go to Administration -> User Management.
  2. Find the relevant user in the list and revoke their access (delete account).
  3. Then click the plus icon “Invite User.”
  4. Enter the colleague’s email address again and select the new, desired role (e.g., Administrator) from the drop-down menu.
  5. After submitting, the colleague will receive a new invitation and will have the updated permissions immediately upon logging in.

Comparison of Permissions

Feature Administrator User
Create & manage requests
View reports & analytics
Maintain address book & service providers
View client & user management
Edit client & user management

Do you need more specific restrictions?

We are constantly evolving OYASO to meet your requirements. If your company requires more detailed permissions—such as a pure "read-only profile" for the controlling department—please let us know!

We take your requests as direct input for our development roadmap. Simply contact your Customer Success Manager or use our support chat to discuss your needs.