---
title: Rating Your Carriers
description: Rate awarded spot shipments from 1 to 5 stars. Below 5 stars, a short reason is recorded.
---

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# Rating Your Carriers

## Record performance after a transport.

If the **Shipments without rating** section appears in your **Status Overview**, the feature is active for your company. Only spot shipments are rated.

### How to rate

1. Open the **Status Overview**.
2. Expand **Shipments without rating**.
3. Click **Rate** on the shipment.
4. Award 1 to 5 stars.

### Below 5 stars

The field **What could have gone better?** opens and a short reason is required.

Write it so it still makes sense in six months. "Truck was two hours late" is an argument in an annual review — three stars alone is not.

### Where ratings appear

- In the carrier overview
- In the carrier report

### Who sees the ratings

Only your team. Your carriers see neither stars nor reasons.

### If a shipment is missing

The section lists awarded spot shipments. Orders placed outside OYASO do not appear. Rate requests are not rated.

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