---
title: Changing a Request and Informing Your Carriers
description: Edit drafts in OYASO and send updates to every carrier on a running request — and when that is the wrong route to take.
---

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# Changing a Request and Informing Your Carriers

## Editing drafts and communicating changes on a running request.

As long as a request has not been sent, you can edit it freely. After sending, the content is locked, but you can send your carriers an update.

### Editing a draft

1. Open the request from your **Status Overview**.
2. Click **Revise** on the right.
3. Change routing, dates, or shipment data, then send the request.

### Sending an update on a running request

Once the request has gone to at least one carrier, the button reads **Send changes**.

1. Open the running request.
2. Click **Send changes**. The **Send update to forwarders** window opens.
3. Describe what has changed under **Your personal message**.
4. Check your **signature**. Both fields are required.
5. Click **SEND**.

Under **Separately to** you see all recipients. OYASO automatically selects every carrier that received the request. Each one gets their own email — recipients cannot see each other.

The text is stored with a timestamp in the request **History**. Your carriers receive an email and also see the change as a notice above the offer form, before they submit or revise their offer.

#### What this function is not for

Use updates only for details that do not affect the price — a rescheduled pickup day, an address detail, a contact person.

OYASO points this out in the window itself: with price-relevant changes, prices already submitted may become invalid.

For price-forming changes it is the wrong route. A substantially higher weight, a different postcode, or a switch from standard to express changes the calculation. There is a risk that not every carrier reads the notice, and you end up comparing prices based on different assumptions.

**For price-relevant changes:** close the request and start a new one with **Duplicate**, using the corrected values. Everyone then calculates on the same basis. → Duplicating a request

---

#### Related articles

- Can I still change a request after sending it?
- Duplicating a request
- Inviting further carriers to a running request

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